Legal

Privacy Policy

Last Updated: December 10, 2025

Your privacy is important to us. This Privacy Policy explains how Oddballz collects, uses, and protects your personal information.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Request a quote or contact us through our website
  • Book our services via phone, email, or online form
  • Subscribe to our newsletter or communications
  • Communicate with us about our services

Personal Information: This may include your name, email address, phone number, home address, and service preferences.

Automatically Collected Information: When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process service requests and communicate with you about appointments
  • Send you quotes, confirmations, updates, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Send you marketing communications (with your consent)
  • Improve our website and customer experience

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share your information
  • Service providers: With trusted vendors who help us operate our business (payment processors, website hosting, etc.)
  • Legal requirements: When required by law, court order, or to protect our rights and safety

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We store your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

5. Your Rights & Choices

You have the right to:

  • Access and review the personal information we have about you
  • Request corrections to your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected]

6. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.